Pricing
What it costs, and exactly what changes between tiers
One price per location, per month. No setup fee, no minimum term, and no per-transaction cut of what your customers spend.
The rates
Monthly, or eighteen percent less paid annually
Line by line
Every difference between the three plans
Scroll the table sideways on a small screen. Nothing is hidden behind a tooltip.
| Feature | Sprout | Greenhouse | Orchard |
|---|---|---|---|
| Price per location, per month | $39 | $89 | $189 |
| Paid annually, per month | $32 | $73 | $155 |
| Active members | 500 | 5,000 | Unlimited |
| Reward ladders | 1 | Unlimited | Unlimited |
| Locations covered | 1 | 1 | Unlimited |
| Text messages included | Not included | 500 a month | 2,500 a month, pooled |
| Staff accounts | Unlimited | Unlimited | Unlimited |
| Printed QR sign-up kit | Included | Included | Included |
| Member card in a phone wallet | Included | Included | Included |
| Bonus-point rules for slow hours | Not included | Included | Included |
| Repeat-visit reporting | Weekly summary | Full reporting | Full, plus group view |
| Birthday and anniversary rewards | Not included | Included | Included |
| Square, Toast and Lightspeed | Not included | Included | Included |
| Your branding on the member card | Not included | Included | Included |
| Role-based staff accounts | Not included | Not included | Included |
| API access and scheduled exports | Not included | Not included | Included |
| Support | Email, next working day | Live chat within 2 hours | Named account manager |
Add-ons
The only four things that ever cost extra
Extra text messages
$12 per 1,000Added only when you go past what your plan includes. Never billed automatically without a warning first.
Replacement QR kit
$18 one-offA fresh table tent, window sticker and till card. Because things get spilled on in a kitchen.
Custom member card design
$150 one-offOur designer builds the card to your brand rather than dropping your logo into the default.
Additional location
Same monthly rateSprout and Greenhouse are priced per location. Orchard covers every room you run for one price.
Billing
How the money side actually works
- Every price is per location, per month, billed in US dollars.
- Annual billing takes eighteen percent off and is charged once, up front.
- Go past your member limit and we email you before anything changes. Nothing is cut off and no overage lands without a conversation first.
- Cancel at the end of any month. Your customer list stays exportable for thirty days afterwards.
- Text messages beyond your monthly allowance are billed at $12 per 1,000, and never without a warning first.
In every plan
- Unlimited staff accounts and unlimited transactions
- No setup fee and no minimum contract, cancel at the end of any month
- Your customer list is yours, exportable as CSV whenever you want it
- Consent capture built for GDPR and CCPA, with timestamps kept on record
- Every price is per location, per month, billed in US dollars
Want the number for your specific room?
Send us your covers and how many locations you run. We will come back with the exact monthly figure and which tier we would actually put you on.